Career change tip: Don’t make assumptions

According to many surveys, about half the working population is preparing to make a career change.  We read stories about exhausted nurses and teachers leaving their fields. Or service workers going back to school for IT diplomas. Or senior executives cashing out to sell real estate.

Many individuals change careers for good reasons. But just as many make decisions based on assumptions that could lead them down the wrong path. For example, a good many people have come to me with the intention of going into HR because they want to have direct contact with people and help them. That’s a noble motivation, right? Yes, but most HR duties are about managing processes not people.

Processes or people

HR is about using software and systems to effectively and efficiently deploy a specific resource in an organization—that resource is called talent, or human resources. When employees actually need help for a work-related problem, such as managing their stress or mental health, they are most often referred to a third party. If you want to work directly with people, then consider working in an employee assistance program run by a third party provider.

We need to substitute our assumptions with a reality check. Before committing to a career change, verify that your natural strengths and motivations align with its core duties and responsibilities.

Let’s use the HR scenario again. If by “helping others” you mean meeting with employees one-on-one to listen to their problem, then advising them on their options and helping them choose and appropriate course of action–then you may not enjoy sitting in front of a computer all day using PeopleSoft or some other software to review payroll complaints from workers spread across the country.

If what you really want to do is influence the thoughts, feelings, and behaviours of individuals towards some positive change, then identify which “jobs” in HR actually perform that function. Also, check to see what other careers are organized around that core activity.

You can make a better decision about a career change and what you need to do to make it happen with the assistance of my JOBJOY FOR LIFE™ Course.  

Get it straight from the horse’s mouth!

How to determine if a job is a good fit for you.

If you want to know what another career field is all about, how it really works—then get it straight from the horse’s mouth. This old saying refers to the old practice of opening a horse’s mouth to check its teeth to help a buyer determine its health—whether or not it will be a reliable and dependable investment over time–and therefore it’s actual value.

Talking to workers who have been in a particular field for 5 years or more will often give you a true picture of that field. Try and find somebody who is doing a job you would love to do. Here are some questions, you can ask anybody who is doing a job you think you might enjoy:

_    How did you get into your field? Is that still a good way?

_    What are the major responsibilities of your position?

_    What is a typical workday or week like for you?

_    What do you like and dislike about your position?

_    What are the critical skills and personal characteristics needed in this kind of work?

_    What are some of the major problems or issues that someone in your position faces?

_    What are the prospects for someone entering your field today?

_    What are the career paths of this profession? With experience in this field where can a person move?

If you get into a discussion about your background, you can ask:-

_    Given my background, what do you think I need to do to become competitive for a job in this field?

_    Can you suggest anyone else I might talk to?

JOBJOY SMILE

HORSE PUNS

You’ll stirrup trouble!

Quit foaling around.

He has a colt following.

It’s pasture bedtime.

You sound a little hoarse.

I’m waiting for the mane event.

He’s my mane man!

To be or not to be…that is the equestrian.

Don’t look, I’m neigh-kid.

Storytelling is key to career change

As a career counsellor in private practice for the past 25 years, thousands of individuals have confided in me about their motivations for working. For most of us, it boils down to this: we work because we have to, simple as that, in order to pay our bills and provide for our loved ones.

Until now, most of us have had no real reason to question a way of life that is organized in its most simplistic form around our potential to get a good education, secure a stable job, purchase a house, grow a family, and follow a life script of working and buying as a reward for what we do. This is The American/Canadian Dream—‘work hard, play by the rules, get ahead.’

Except that getting ahead is getting much more difficult (even impossible) for many of us due to various social, economic and technological forces. For some, the link between work and wages amounts to ‘wage slavery’ if the work is dull, dirty or dangerous…while others feel stuck in jobs with ‘golden handcuffs,’ because the wages and benefits are too good to give up no matter how much they dislike the actual work.

Even for those who like their work, we must acknowledge that depression—often caused by work-related stress and burnout—is now the #1 disability in North America, costing billions in productivity losses, billions more in social welfare, while eroding family security.

Adding fuel to that fire, we find wages stagnate while housing costs soar and inequality between the very rich and the rest of us increases dramatically. We lose our job security when companies move their operations to cheaper labour markets. Robots are replacing unionized factory jobs. Automation is replacing white-collar jobs. If you doubt it, subscribe to Undone free weekly online mag to track these trends & issues.

All this is now business as usual. And we accept this entirely, well…because we have to.

Really? Do we, as individuals, have to accept this state of affairs as rational and inevitable? Does winning at life mean we must accept this story of work with all its built in assumptions? One of the most effective ways that I know for stepping outside this employment trap is to write out your story and get it analysed for a pattern of meaning.

Storytelling opens up a space for challenging our current identity, for re-interpreting our life experiences in a way that opens up space for new career options. You can change your career, your job, and your life without losing money or status or health or whatever is near and dear to you. There is evidence to prove it. There is the example of thousands who have done it.

In short, your story is not fixed but fluid. You are not trapped but, instead, you have access to many opportunities that may be more rewarding and enriching than the one you have now. We make our story because we make our life. We have choices.

You can create and live a better story!

How to quickly switch sectors or industries

By choice, chance or job loss, many individuals move from one sector to another (e.g. public sector to non-profit), or from one industry to another, (e.g. construction to accounting).  Here are 5 ways to make your switch easier and faster:

1. Identify your target sector and some key organizations that represent the largest or best employers in that sector…then start talking to people in that sector and/or companies.  Find out as much as you can about the main levers that push and pull that sector through our economy.  Why does it exist? What do the key players do in it?  What are the main business models that allow them to operate successfully?  What are the key trends and issues in that sector?  Ask for advice, tips and tricks on breaking into your targeted sector.

2. Align your accomplishments, strengths and preferences with what you learn about that sector.   Think strategically about how to leverage your skills into that sector—which skills are transferrable?  Don’t forget about soft skills — like leadership, communication, and teamwork.  Then ask yourself the following question:  What do I want in this sector AND why?  Transition is not easy so you need to be motivated and determined to make the change to another sector.

3.  Step back from your emotions and look at your situation objectively.  In my experience, this is where individuals need the most help because they don’t feel confident about their chances—they focus on their inadequacies and fear of rejection, instead of focusing on transition as a project, like any other project that can be completed given the right strategies and tactics.  For example,  given your age, education, and experience, what are the strengths, weaknesses, opportunities and threats to achieving this goal in a reasonable timeframe?   What time, money, and energy from you is required to make the shift? For example, are you missing any hard skills or credentials for that sector?  If so, plan to acquire them through further education and budget the necessary time, energy and money for re-training.  Remember, you’ve already got lots of experience so find economical ways of building on what you already know and do.  Start with a few quick steps—what can you do now in the next 2 weeks to move this project forward?

4. Use your ‘goodwill’ network.  Most of the people you already know will not work in the sector that you are targeting.  But your current contacts—the people who like, trust, and respect you—are likely to have surprising connections across industries and will be more than happy to help you in your job search.  Make it easy for them to do so:  “Here’s the sector I’m targeting, here’s some leading organizations in that sector that I’d like to work for, and here are some job titles in that sector that seem to best match my combination of previous work experience and training.  Now, do you know anyone I can talk to?” Use professional social networks online, like LinkedIn to identify mutual connections and ask for warm introductions to the people who matter. Do the same offline by looking for venues where these kind of fish swim, such as local chapters of professional associations, and attend some meetings with the goal of asking Qs like those listed above in #1.

5. Communicate to others in a clear, concise and coherent manner.  Ask questions first, listen to answers, then be prepared to discuss how your background lends itself to success in your chosen sector.  Highlight previous achievements that give a picture of you in action solving challenges or issues relevant to this sector, so that others can see how your knowledge and skills are transferable to the needs and priorities in their organization.  This is how you build rapport with people, how you get introductions to hiring managers, and how to generate invitations to interview and, eventually, job offers! 

It’s not about you selling yourself…it’s about you tapping into the needs and priorities of decision-makers in your targeted sectors.

Individuals change sectors or industries all the time, so there’s no reason that you can’t do so too. 

Fitting Your Square Peg Into Round Hole of Work

Career research has shown that you are more likely to have job satisfaction if you have a work-role fit, one where their core job duties align with their talents, skillsets and motivations.

It’s no surprise then when the same job seems very meaningful to one person but not to another. If your essential motivation goal is to help others, commercial careers organized around attaining sales goals, status or power will feel empty.

If you get deep innate satisfaction from always learning new things and promoting your curiosity, then repetitive and structured jobs will wear you out.

If your chief interest is working with others in a setting where there is freedom to talk and interact, make new friends, then you will hate jobs where you have to spend long hours alone working independently on a task in a concentrated manner in a work setting that is not socially or personally interactive–this is why so many competent professionals hate working from home as independent consultants.

Your motivational pattern

When you do not know what their motivational pattern really is, then you will probably react in a negative manner to situations at work simply because your job does not align with your natural inclinations.

However, when you have the full picture of your talents and motivations, you have more power to find your right work or to communicate in your current job with more clarity and confidence to others what motivates you to be a productive and valued employee and thereby craft your job into a better fit.

When you are simply reacting to work circumstances and trying to fit like a square peg into a round hole, it can drive you crazy. That hole has been shaped by others with no consideration of your unique talents and motivations.

But you are not trapped because you can shape that hole to better fit you by getting knowledge about your motivational pattern.

The key to enjoyable work

Instead of reacting to your work circumstances, you can find a better fit by crafting your current job to fit you better—this is the key to enjoying your job (and life), as well as making your career (and life) more meaningful at a practical everyday level.

Let’s face it, work takes up much of our days and we all prefer to be energized not drained by our jobs.

In my next article, I will explain how you are more likely to achieve job satisfaction or find meaningful work when your job helps you to achieve longer-term goals, especially when those goals align with your core needs and values.

Is job search a problem to be solved or part of your creative process? – Part 2

In my previous blog on this topic, I asked ‘Are your career goals organized around solving problems or creating what you want?” Whether you are pursuing a short term goal, like getting a new job in the next 90 days, or going after a longer term goal, such as changing your career completely—an important lesson to remember is this: you don’t get there all at once!

You build. You plan certain steps, and then you take certain actions. You start with something workable, and then you begin to develop it.

However, many people will simply react to their current circumstances. If they think their employer is downsizing, merging with another company, or going bankrupt, they will start looking for another job because losing a job is a problem to be solved. They do what they think they should do, i.e. go to job boards, look for postings, and apply online for their resume. They don’t usually think much about how the process works, why it functions they way it does, and so on.

Then, when they don’t get any callbacks for interviews, they start to panic and think something is wrong with them: “my resume is no good, I don’t have enough experience for that job, I’m getting too old, I don’t have enough education, I live in the wrong part of the country.” They start to blame themselves instead of understanding the dynamics of supply & demand at work in the job market and how job boards relate to those dynamics.

Problem solving is about reacting to circumstances.

Creating is about resolving the tension between where you want to be and where you are now. For example, if you want a new job, you can start by picking a job target. What is the job title that you are going to package/position yourself for? Is it the same one you have now, or slightly different, or very different? Where do you want to work? Do you have a list of 10-20 preferred employers? Getting clarity about where you want to be is a crucial step in creating your next job.

Next, make a list of where you’re at now. What personal strengths and professional assets do you have that will help you create your next opportunity. Do you have an up-to-date resume? Do you know how to use LinkedIn for job search? What about offline—do you know how to approach recruiters and agencies? Or prospect for opportunities through professional associations? Or network for referrals through your personal & professional contacts?

Are you introspective and like to plan, strategize and think? How can you leverage these strengths into your job search? Or, are you extroverted and like to meet with people and take actions? Do you know how to curb your impulsiveness and optimize your time & energy to get the biggest impact for your job search?

Creating your next job opportunity takes a little practice.

Start by using your strengths, your assets, and your preferences for how you like to do things. Taking actions that are based on your natural inclinations will build your confidence, something you need a lot of in a job search!

Not all of your actions will be efficient or effective but some will move you closer to your goal of a new job. You begin to get a clearer picture of what that job might look like. You begin to see where you are in current reality. Then, your mind begins to invent new ways to create that outcome.

This is the key to true job search, resolving the structural tension in favor of the desired outcome. Steadily and surely, you move from where you are now to a new job, building up your job search skills, and taking one action after another, learning as you go to take more effective actions until your goal is achieved!

Don’t get caught up or bummed out by a problem you can’t solve. Getting a new job is not a problem. It is part of a process with an outcome that you can create.

It’s a New Year: Are your career goals organized around solving problems or creating what you want? – part 1

You have a job now, right? And maybe you don’t like it. Or you’ve been thinking about a midlife career change but you don’t know what else you could do and still make money.

So, now your life is taken up with reacting to the circumstances of your situation. How can I work less and make more? I hate the office, how can I work 3 days at home, 2 days at the office? My colleagues annoy me, how can I transfer to another unit? I’m stressed out, how can I get leave with pay?

In short, these problems start to dominate your everyday life. You are trapped into reacting against the prevailing problems of your life–they suck up your time, energy, and money as you seek a way out.

Problem solving is one of the worst ways to try to build the life you want. Here is a simple truth: you can solve all of your problems and still not have what you want. For example, you get leave without pay only to find that the same position is not waiting for you when you return to work; instead, the new job is worse! Or, you transfer to another unit, only to find the work is boring or the workplace toxic. Or, you find no motivation for working by yourself at home, you can’t get the work done, and you get laid off.

When you are trapped into reacting against the prevailing problems of your life, you are led away from thinking in terms of desired outcomes. When you are in this problem orientation, you get ‘stuck’ in your career. You can’t create from that orientation.

Creating the career you want is certainly possible when you approach it as an orientation and a skill. A creative orientation is a process that involves proven steps that move you from where you are now to a state of being that doesn’t yet exist. If you were to create a painting, a sculpture, or a poem, you are creating a product that doesn’t yet exist. You can do the same thing with career change—you can create an outcome that doesn’t yet exist.

If your career is the subject matter of the creative process, then you need to have some idea of the outcome, what it might look like, feel like, knowing what you want. That might sound simple but it is where most people get stuck. Instead of working on what it is they want, they work on answering other questions: What will make me happy? How should I live my life? What is my purpose? What is meaningful to me? Important questions, to be sure, but the answers are not necessary for creating what you want in a career.

Most people get stuck in their career because they can’t “see” another option. They don’t think about what they want, but rather, what they think they should want from a limited menu of available items. The subtext is: find the proper response. For example, at this age, you should be in this kind of position earning this amount of money in your career. We are supposed to think there is a proper response. If your circumstances don’t match that “proper response” then your life becomes a problem, rather than what you truly want based on your natural inclinations. This is how problem-solving rather than creating becomes the organizing principle in your life.

This is an important part of the work I do as a job change expert—to create a ‘new’ picture, an accurate and reliable picture, of what that work or career might look like, based on a creative orientation, by focusing on your natural strengths, motivations, values and preferences.

Then, on the skill level, you create that new picture. Creating the career you want is not rocket science but it is a skill and like any skill needs to be learned and applied in an efficient and effective manner to get the outcome you want.

That will be the subject of my next post.

‘Tis the season to be jolly…and get a better job!

As a certified job change expert, I am an advocate of a two-pronged approach to Job Search: be passive online and pro-active offline. During this holiday season in Ottawa and elsewhere, here’s 4 job change advice tips to increase your chances of landing a good job, changing to a better job, or advancing your career with your current employer.

1. Go to office parties, professional association year-ends, social club celebrations, neighborhood gatherings. People are almost always in a good mood during this festive season, more open to conversation, more relaxed about sharing their professional goals and corporate challenges. Use this time to build rapport with people who have the power to hire you or network for referrals to people who can. Networking is not rocket science but it is a skill. You’ve already learned many skills in your life, learn this one too! It has a great Return on Investment of your time and energy.

2. Get into conversations that can be converted to job offers. Keep the business talk light but focused, or make a date to talk in more depth after the holidays. Listen for cues, e.g. planned expansions, new projects, progress blockers, and all the issues that generate work in an organization. New business goals and priorities always face challenges, problems, issues and pressures–discussions around priorities vs challenges is where you next job offer will formulate. Gather information, take a few minutes to record notes on your phone, or write them down on a card. Then take some time over the holidays to think about what you’ve heard. Many organizations are preparing to hire in the New Year. You probably won’t start your new job during the holiday season, but it’s quite possible to receive an offer early the next year.

3. Follow up in a few weeks time. Don’t mix business with pleasure. Use the social gatherings at the end of the year to build rapport, then follow up in a business-like manner early in the New Year. Use the info you gathered during the social events to formulated some talking points, ideas that address some of the opportunities and challenges you heard about. The seeds you plant at parties can pay off big time by the time the next hiring season rolls around in Spring2015. Use social media not to establish rapport but to maintain the rapport you developed face-to-face at the holiday get-togethers. Send a message to these contacts inviting them to coffee or lunch reminding them what you talked about during the holiday season or raising an issue that you think might be interesting to talk about.

4. Be prepared. Luck favors those who prepare ahead of time, so learn to interview now before you go to parties because informal chitchats at parties can quickly convert into (in) formal interviews. Hiring is driven by the needs and priorities of a manager. Learn how to tap into those needs and leverage them into a job offer. Just this week I heard from a client in Florida who’d been seeking a position as an IT Project Manager. He’d sent out 50+ resumes and had 8 interviews but no job offers when he hired me to give him interview coaching. We reviewed his interviews, and I could clearly see what he needed to improve in his interview performance. After one session of coaching, his next interview resulted in an excellent job offer with a major telecom firm!

Avoid Burnout & Advance Career – Get in the zone!

Flow−the experience we have when we’re “in the zone”−has been studied for decades by psychologist Csikszentmihalyi. During a flow state, people are fully absorbed and highly focused…they lose themselves in the activity.

When your work utilizes your natural talents and motivations, when your daily grind is helping to create what really matters to you in life, then you are in your right work. There is a flow to it, an innate satisfaction abounds from it, and you derive genuine joy from what you do, a joy that is clearly evident to others.

Every job has a downside. We all have tasks we detest. Doing calculus homework in high school, for example, might be boring and hard if you have no knack for solving logical problems through numbers. You start but feel mentally exhausted, and you know you’re not getting the right answers.

But, you might also be an aspiring architect. Your math teacher clearly explains in detail how calculus can help you design more creative and ambitious structures. Your aspiration is personally important to you and the idea of creating interesting structures fascinates you. Suddenly, you see calculus in a new light. Instead of feeling exhausted by your homework, you now feel energized and motivated to learn to solve these problems. It’s the same work, but it now has a very different psychological effect on you.

Similarly, you might be in a helping profession, such as counselling, and have a strong desire to be self-employed in private practice working one-on-one with individual clients. But you can’t practice unless you have a funnel of clients who want your services. You don’t have a sales bone in your body. You once had a sales job and suffered burnout–it almost killed you.
But, now you gladly research sales and marketing tools techniques and implement them because your aspiration for self-employment is greater than you distaste for sales. You start to get clients and feel energized which, in turn, keeps you motivated to do the sales and marketing necessary to bring in clients.

Research shows that interest helps us perform our best without feeling fatigued. In one recent study, psychologists asked a group of undergraduates to work on word puzzles. Before they began, they were told them how exciting and enjoyable the task would be. Then they read a statement that framed the task as either personally valuable or of neutral value.

Those who read the first statement, and who also thought the task would be enjoyable, solved the most problems. Their engagement was more efficient because they were “in the zone” and not simply working on problems for a long period of time.

Psychology experiments often get participants to squeeze a spring-loaded exercise grip for as long as they can while performing another task to see if this increased performance makes people feel fatigued, or if high interest in a task maintains their mental resources. Much like the self-control needed to stay on task when we would rather do something more fun, resisting the urge to let go of your grip when it becomes uncomfortable also requires self-control. And that exertion of self-control is mentally fatiguing.

So, in a follow up study, psychologists found that people who thought the puzzle was highly enjoyable and highly important not only performed among the best, again, but they also squeezed the hand grip the longest. In other words, they solved the most problems, and it was not mentally exhausting for them. In contrast, those who were uninterested in the task generally performed worse, let go of the grip sooner, and were mentally fatigued by the effort.

Interest matters. It is crucial to keeping us motivated and effective without emptying our mental gas tank, and it can turn the mundane into something exciting.

Knowing the subject matter that most interests you, knowing your natural talents and motivations can help you harness “flow” to your advantage—to find your right work or advance your career.

From Doormat to Driver’s Seat—Career Change in the New Economy

Entering the world of work is like walking through a door.  Previously, we could follow a simple formula—go to school, get good grades, go to college or university, get good grades, which gets you a good job, then live a good life.  We all knew which door to walk through.  This was the “grand narrative” or post-WWII social contract that characterized the working lives of people lucky enough to be born and raised in the Western world.

Not anymore.  The new millennium ushered in a new social arrangement of work, a post-industrial order, fuelled by information technologies, global economics, cultural diversity, and postmodern ideas.

Uncertainty.  That’s the new buzzword for the workplace of 2014 and beyond.  How we respond to these profound changes is crucial to our physical, mental, and social well-being.  In the words of William Arthur Ward “The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.”

We can be doormats and let these new social realities walk all over us (or hope, unrealistically, they never show up at our door).

Instead of being passive, we can be pro-active and cross the threshold of despair or denial by putting ourselves into the driver’s seat to navigate successfully through obstacles.

The cradle-to-grave job security of the Industrial Age still exists but, paradoxically, only in the most non-industrialized sector—the public service at all levels of government, and that security will be challenged by demands for harmonization with less stable private sector working conditions.

For an increasing number of individuals, then, this new reality of work in the Information Age involves job prospects that are far less definable, predictable, or stable…especially for young adults who are finding it increasingly difficult to break into good jobs.

Unfortunately, this is increasingly true for mid-lifers too!  Midlife is a normal developmental life stage that occurs usually between 35-55 years of age.  I’m seeing a growing number of layoffs in this age group.  Take the newspaper industry as one example.  The chances of finding a similar job in the same sector for a senior journalist, editor, manager is very difficult–almost impossible– as online news sources replace the traditional business model of print ads supporting news.  The same goes for many other sectors of the economy that are facing significant changes due to de-industrialization, organizational mergers, downsizing, economic restructuring, and other factors.

While the wider world of work is changing as we speak, what has not changed is the importance of work in the lives of individuals, as a means for survival, power, self-worth, social connection, or self-determination.  The meaning and purpose of work for many of us as will be severely challenged in the next decade. 

Since we can’t count on that simple formula or grand narrative anymore for guiding our career decisions, we need to focus on our individual narratives or stories to help us navigate through this grave new world of work.  For the past 20 years, I have helped young adults find a career job and helped mid-lifers make effective career changes. I do it by constructing a new story for my clients, one that empowers them to see the road ahead and make decisions that put them in charge of their career.  How I do so is explained in this short video and at this link.

Understanding who and what you are in terms of work—not a narrowly-defined job description but the kind of work you are suited for and needs doing in the world—is needed to survive and thrive in today ’s uncertain labor market. Current labor-market realities are changing.  For example, there is a big shift in North America from a manufacturing to a service economy, whether we like it or not.  Having clarity about your career identity—who and what you are in terms of a work-based value proposition—gives you more ability and flexibility to adapt to the changing labor market.  Your story holds the key to your adaptability, your prospects of making a successful change when the time comes…and it will come!

Career transitions are now and will continue to be more frequent and, perhaps, more difficult here in North America.   Are you ready?

From Doormat to Driver's Seat

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