career advice |

Hope Springs Eternal for Career Change

Hope springs eternal in the human breast;
Man never is, but always to be blessed:
The soul, uneasy and confined from home,
Rests and expatiates in a life to come.
– Alexander Pope, An Essay on Man

What do you hope for in 2014?

Empirical studies indicate that most episodes of hope involve achievement-related goals, e.g. success in some academic, artistic, athletic, career, relationship, and so on. “Hope is the passion for the possible.”

When it is allied with our highest aspirations and deepest values, it can give us a general orientation to life that motivates us to take actions…and propel us towards our desires.

Hope is grounded in desire

In the quote above, Pope refers to the desire to be blessed. Do you know someone with the first name, Hope? Ask them why their parents gave them that name.

One friend told me she was born prematurely at 1.5 lbs in a place and time where there were no medical facilities to treat her. Her mother and father put her in an incubator—where she stayed for 4 months—and prayed, then hoped for the best. They were elderly parents and Hope turned out to be their only child—a true blessing in their lives! She felt truly loved by her parents, deeply cared for, and relishes the time she had with them. She feels blessed as their child.

Caring about our future

Hope belongs to a constellation of feelings and attitudes related to caring about our future. On the positive side it is related to optimism, confidence, courage, faith, gratitude, and contrasts with fear, pessimism, resignation, despair. Usually, it is felt less intensely than fear, more like a sentiment that has a positive moral value.

One function of hope is to give goals far away from us their due importance. For example, making a career change usually takes time. Hope rouses feelings necessary to influence our conduct, to motivate us to take actions towards future goals. It helps us to overcome everyday difficulties by looking beyond them to a better future.

Hope motivates us to plan

Having made several career transitions myself, and helped hundreds of individuals make significant career changes during the past 20 years, I have learned that hope—as a general orientation towards achieving future goals—increases the effectiveness of career change tools and techniques, such as visioning, goal setting, planning, implementing, adapting actions, prospecting opportunities.

In the quote above, Pope uses the word expatiates, which means to speak or write at length or in detail. I guide my clients through a process of speaking and writing to uncover their hopes and desires.

I strive to help my clients develop clarity about their strengths, particularly their talents and motivations, in order to foster realistic hope. Clarity feeds confidence and increases self-understanding, both necessary for taking effective actions to realize goals. But hope provides the framework for action.

Hope is the well spring of desire and we deserve to be in a state of desire!

After all, if we have no hope for a better future, why take any actions?

I will leave you with some words of hope from the wise…may they nurture and sustain and help you persevere through the difficult times of the year ahead.

Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. (Dale Carnegie)

Hope is the companion of power, and mother of success; for who so hopes strongly has within him the gift of miracles. (Samuel Smiles)

Consult not your fears but your hopes and your dreams. Think not about your frustrations, but about your unfulfilled potential. Concern yourself not with what you tried and failed in, but with what it is still possible for you to do.” (Pope John XXIII)

3 Tips For Overcoming Job Loss

In recent weeks, I’ve spoken with several people who lost their jobs after 20+ years with the same employer. One person is angry and bitter and takes every opportunity to vent about the unfairness of it all; another turned to drinking through the day; another is fighting the desire to hunker down in their “cave” and nurse their wound.

Some of these coping mechanisms might even be necessary in the short term as temporary relief. After all, this kind of job loss is often experienced like the death of a loved one. It’s serious stuff. In a previous post, I gave some examples of job losses and what your thoughts might be about it.

But life moves on. Learning to adapt to changing circumstances in life is a necessary skill. Lots of advice has been written about how to cope with job loss, and how to move on. Based on my 20 years experience, here’s what I’ve learned that works for most people most of the time:

1. Take care of yourself. Grieve your loss. Too many people don’t take enough time to let go of this major experience in their life. Think of all the time and energy invested in a job for 20+ years. It takes much longer than most people realize…to dis-engage from their work.

You have every right to be upset, so accept your feelings—anger, hurt, rejection, panic, relief, whatever you feel, go easy on yourself. When you get up in the morning, take a pad of paper and write down everything you feel—for 10-20 minutes, all the things you wished you’d said (or hadn’t said) to your former manager. Do this for as many mornings as it takes to dump your feelings. This is especially cathartic if your termination was handled in an insensitive way.

Then, if possible, take a vacation, get out of town, put some distance between you and the experience. It’s easier to process the emotions, the memories, when sitting on a beach, or in some other safe haven. Eat well, make time for regular exercise, practice stress relief exercises, stay positive.

If basic habits, such as eating or sleeping, are disturbed by the job loss, get professional help from a doctor, a psychologist, a counselor. Ask for the support you need. Don’t try to shoulder the stress of job loss and unemployment alone. Your natural reaction may be to withdraw, to resist asking for help out of pride, shame or embarrassment. Don’t isolate yourself and brood. You will only feel worse. Whatever it takes to accept the situation, get there. The sooner you do, the sooner you can get on with the next phase in your life.

2. Reaching out to others. Over the years, you’ve built up a goodwill network of family, friends, colleagues, acquaintances in your personal and professional life—now is the time to draw on that goodwill! Share what you’re going through with the people you trust, not necessarily the people closest to you, such as your immediate family, who also may be hurting from your termination.

Join a job club or form one with former colleagues who may have been laid off at the same time. Commiserating, talking through your feelings, focusing on shared issues can be energizing and motivating. Personal and professional support will help keep you on track during your job search.

Networking is not rocket science but it is a skill and, like any skill, it can be learned and applied in the real world. It is a simple fact that most job openings are not posted as job vacancies but exist as job opportunities off the radar screen, and filled by word of mouth. That’s why networking is the best way to find a job. Basically, networking isn’t about using other people or aggressively promoting yourself—it’s about building relationships, and getting yourself in the right place so that when opportunities arise…you are in the pipeline ready, willing and able to take on a task! Learn to network—if you persist, it will pay off!

3. Rethink your career goals, or rediscover what truly makes you happy. Not everybody needs to create a job search plan, or keep a regular routine, or list their positives. We all have talents and motivations that will kick in…but now is the time to leverage your natural strengths into understanding how they correlate with specific jobs in specific work settings. This is the central message of JobJoy, so visit our site to find resources that can launch you into a new career or help you build on your existing one.

If you know anyone who has suffered a recent job loss, please pass this post along to them…and remind them that you have an encouraging work, a listening ear, a helping hand, a shoulder to lean on whenever they need it!

3 Steps to a Grand Ol’Time at Work

1. Find out what specific jobs are a good fit for you, and which specific work settings offer such jobs.

You probably have some ideas already about what you want to be doing, what you’re good at, what you liked and didn’t like about previous jobs, and what you like or don’t like in the cultures of those organizations.

But these ideas need to be supported with evidence. That is the purpose of a career assessment—to provide you with proof and clarity about what really works for you. Proof builds the confidence that you need to take actions that will move you from where you are now into that better fit through efficient and effective job change.

2. The faster and cheaper you validate this career hypothesis, the sooner you will find the right fit and start earning more with it. You can validate through first-hand experience by trying something (including bite-sized projects), or second-hand by visiting people already working in similar jobs and asking them specific questions that will help you evaluate a fit for yourself:

• How did you get into your field? Is that still a good way?
• What are the major responsibilities of your position?
• What is a typical workday or week like for you?
• What do you like and dislike about your position?
• What are the critical skills and personal characteristics needed in this kind of work?
• What are some of the major problems or issues that someone in your position faces?
• What are the prospects for someone entering your field today?
• What are the career paths of this profession? With experience in this field where can a person move?

If you get into a discussion about your background, you can ask:-

• Given my background, what do you think I need to do to become competitive for a job in this field?
• Can you suggest anyone else I might talk to?

3. Focus on a target or goal and use proven, effective actions to reach it. Your work is a sizeable chunk of your human experience—you are likely to spend 80,000+ hours in jobs, so finding and securing work should be a “grand” adventure.

I use the word “grand” in every sense of the word. Your work should tap into your highest aspirations and deepest values with a rank and appearance that announces who you are to the world and what you will do for it.

But we shouldn’t take it so seriously that we lose sight of living…when we say we had a grand day, we are using the world informally to indicate we had an enjoyable day…so we should also have a grand ol’time with the work we do.

And, like a grand piano, or a couple grand in your pocket, our work should have weight, or gravitas, something that adds value to us personally and to those around us…our work should enrich the world!

Job Change Advice: If you find yourself in a hole…stop digging!

It’s easy to dig ourselves into a hole that feels impossible to get out of. For example, it’s easy to fall into a job with no intention of staying there only to realize, years later, you’re stuck there…it’s draining you body and soul, but you need the money just to survive or maintain a lifestyle expected of you by family and friends.

Our tendency is to look for a compromise, to find a way to keep the money but find a way to make life better. The solution for many of my clients has been to do more of what they think they want to do– paint, write, sing, perhaps, or start a business–a reaction to their job dissatisfaction or problems.

Sometimes, these options make the situation worse! Starting something new takes energy, something that is in short supply when they get home from work. Sometimes, their marriage or partnership breaks down; or, they go into debt or bankruptcy; or, they try to figure it all out on their own but they lack clarity, confidence, and resources. They slip into depression. In short, they reach a desperate place. They see no way out of their hole…trapped!

It might feel like a death trap but it is not a life-and-death situation. They are not homeless or hungry. There are personal and professional supports available—this becomes the time to draw on them. One of the most important resources to draw on is the creative spirit than resides in each of us. We may not be musical, or artistic in any manner, but we all have the power to create our future. Creating is a process and anybody can do it.

Changing your focus is the key to a midlife career change

The biggest obstacle to creating a new career or business or future is our inclination to compromise. We focus on the wrong things, on what we think we can do for money, instead of what we want to do. In my experience as a job change expert for the past 20 years, what I see is a lack of vision based on one’s deepest values and highest aspirations.

In the creative process, it is important to love the creation before it exists—to love the dream home before it is built, to love the song before it is written, to love the child before it is born. The same principle is to get a vision for a career or job and love it before you find it our create it. An entrepreneur loves the business before it is built. A chef loves the dish before it is made. A filmmaker loves the film before it is produced.

In terms of work, too many of us have lost touch with what it is we love to create. How do we know? By comparison. When it is not there, you feel like you’re going through the motions, disengaged, uninvolved, disconnected—in short, you don’t really care, it’s just a paycheck. This is not necessarily a bad thing, but it can become a problem after many years, especially if it drains your energy, and plants you in a hole.

Love the result, not the process

One of the best ways to get out of a job hole, or career trap, is to push aside compromise thinking and focus on what it is you would love to create—the result. This does not mean you will love the process; you may even hate taking the necessary steps.

It is not a compromise to do the hard work, learn what you need to learn, develop the skills you may need but don’t have yet. Easy or difficult, fun or a pain, throughout the good, the bad, and the ugly, that experience of connection, involvement, of being true to yourself and true to your creation will permeate everything you are doing. Sounds a little like parenting, doesn’t it?

Love brings out the best in us for parenting and career change. One thing I know for sure is that your chances of making a successful career change will disappear quickly if you forget or lose touch with your desire to see the end result, no matter what circumstances you are in. Being a creator is about keeping your eye on the main prize.

“Oh, what a feeling…what a career change rush!”

Everyone’s heard a story about some successful businessperson who dumped a 20-year career to pursue something completely different and is happier for it.

The famous Impressionist painter, Paul Gauguin, for example, ditched a lucrative banking career and bourgeois life in Paris to paint full-time in the Polynesian islands.

Most people who want to make a midlife career change never take such drastic action because they fear change and don’t want to make sacrifices—at least that’s the common job change advice. I suggest this is incorrect.

I’m sure Gauguin feared change and didn’t want to make sacrifices but did so anyway. What motivated him to do so, and why do so many people who feel stuck in a career, unable to take action to get unstuck?

Like most people, Gauguin got an education that led to a particular career path. His vocation was fixed but some years later he decided he wasn’t a banker anymore. Like others, he probably said to himself, “If I don’t make a move now, I never will, and I’ll live to regret it.” But the truth is Gauguin didn’t know how to make a career change.

A successful transition requires effective actions

Gauguin’s first action was not to jump on a boat and sail to the South Pacific. He didn’t start with an “aha!” experience then go out and try to find it. No, he spent years painting.

He learned to paint, hung out with other artists, and explored the art world, learning not only his craft but the business of art. Transition is a process based on actions. As a job change expert, I know that the motivation underlaying those actions is the key to a successful transition.

Gauguin knew what he wanted to do—paint. But that’s not enough for change. Many people figure out what they want to do but nothing comes of it. Why?

Gauguin remolded his deepest values and highest aspirations. Instead of producing wealth, he decided it was more important for him to produce beauty, his deepest value. In order to produce beauty, he decided to paint full-time, his deepest aspiration.

Changing careers means redefining our working identity—who and what we are in terms of our right work, what we communicate about ourselves to others and, ultimately, how we live our working lives.

Who we are and what we do—our BEING and our DOING–are closely connected, the result of years of certain actions. And to change that connection, we must first resort to other actions that align with our deepest values and highest aspirations. This is the source of motivation for a midlife change.

As a painter, Gauguin didn’t make much money but loved his new life. The feeling—the intrinsic reward, the emotional value–that he gained from painting aligned with his deepest values and highest aspirations, a feeling he couldn’t get from banking.

A picture of a future that feels better

In other words, change occurs when we have a picture of a better alternative to our current identity, one that feels better. My clients who have made successful changes know this feeling well.

That is the purpose of my JobJoy Report — to give you a picture of a new working identity, one that aligns with your BEING. It will help you visualize a specific outcome, something different than the one you are now stuck in.

My JobJoy Report will start you moving in a new direction because you will be motivated to make a change, by DOING new things that feel better.

Once you experience those positive feelings, by taking different actions, you will make a successful career change and live a better story. Oh, what a feeling…what a rush!

How Click Moments lead to Successful Career Changes

New services and products are being created daily. They seem to come out of nowhere and rocket to almost instant popularity, like Pinterest. Ben Silbermann and Evan Sharp met for a beer in 2009 and discovered they both loved collecting. Click.

Talking further they thought, “Why not develop a way to digitally display your collections?” Click. That interest grew into a shared passion to create a service that looked obvious — after it was created. Despite a lack of programming expertise, they managed to pull in others to create one of the web’s fastest growing social networks.

When you honour your passions and interests, things you really enjoy doing and do well, you are more likely to have click moments, enabling you to pivot more than once into new, more successful directions, no matter how unique or unusual your interest.

Looking back, haven’t there been unexpected time in your life where you met someone or heard an idea that positively changed the course of your life? Light bulb goes off…click! That is a click moment.

While we are so willing to accept randomness in falling in love, the unexpected way it happens, we resist believing that unexpected factors can help us define and develop a career. Planning has its place but many successful entrepreneurs have pointed out that the most important goal of a business plan is to show that a team is moving in some coordinated fashion toward a goal but the plan itself will be outdated within the month.

Same thing with careers. We plan but it is often serendipitous moments that send us down a particular path. On the one hand we want control over events that determine our careers, but on the other we are steered in certain directions when unexpected things happen.

In my JobJoy For Life home study program, I help my clients prepare and plan for such click moments. We create a Vision chart that structures creative tension between our current reality and what we really want for our careers and lives. Then we plan certain actions that will move us closer to our goal.

What is always amazing to me is how serendipity shows up between those planned actions. It’s almost like the universe has its own plans for each of us. It’s important is to recognize those click moments and nurture them into real opportunities. This makes life more of an adventure than a grind.

Consequently staying open to serendipitous events increases the chances you’ll meet the right people and learn the apt information, to stay relevant and, better yet, keep opening adventuresome chapters to the life you are truly meant to live with others. My JobJoy For Life program helps my clients turn click moments into successful career changes.

Like Silbermann and Sharp, who continued with their regular jobs, they took actions that moved them towards their vision for Pinterest, a vision now realized, a new career for each!

This is not magic. It is a process of creativity and available to anyone. We can all create what really matters to us and new opportunities to change jobs, earn more, and live a better story!

A manager “once bitten, twice shy” is careful when interviewing

I’ve helped dozens of individuals this spring prepare for job interviews, including one PhD client who was recently interviewed for a senior position with a national organization in the communications industry. What she encountered in her interview is a typical concern for any hiring manager—risk assessment!

My client is already employed and I told her that a key concern in the interview would be a plausible explanation for why she would leave her current job to take another.

In fact, the manager stated at the beginning of the interview that she was convinced my client could do the job no problem…what she wanted to know was why my client was willing to leave her current job and relocate to Toronto. This became the focus of the interview.

The hidden agenda

The manager told my client that she had fired the last person! Now, this important fact never showed up in the job posting but it was the real “agenda” for this manager’s hiring decision. So, she was being very careful and assessing the risk of hiring my client—she didn’t want to make the same mistake twice.

If somebody is said to be once bitten twice shy, it means that someone who has been hurt or who has had something go wrong will be far more careful the next time.

Finding, hiring and retaining good employees is a big headache for any manager. Most of them are hoping somebody will make the hiring process a lot easier for them so that they can get on with their real task at hand, which is managing.

I have explained how the hiring process works in detail in these previous posts:

https://www.jobjoy.com/job-search-its-not-about-me/

https://www.jobjoy.com/the-linkedin-advantage/

Hiring managers are human beings. They are bundles of self-interest, just like the rest of us, so they tend to look after their self-interest first, which is usually organized around the priorities of protecting and promoting their own careers.

Human nature drives the hiring process

That is why the hiring process is driven by human nature. Human beings hire other human beings. The problem with human beings is that we are not perfect! We all have weaknesses, shortcomings, faults, biases, prejudices, vices, and so on. In short, there is a downside to every individual. Every potential employee is a risk to a manager…a risk that might jeopardize his or her career!

As human beings, we fear what we don’t know. I’m not saying it’s right or equitable or fair; it’s human nature! When you approach potential employers as a stranger, their automatic fear response kicks in because they don’t know you, and they fear what they don’t know. As a candidate in an interview, you are an unknown quantity to the hiring manger.

In other words, a manager will not hire you until they feel SAFE with you. We live in a litigious society, and managers must protect themselves from litigation. One of the easiest ways to do that is to minimize risk. Since you as a job seeker are a risk, the easiest way to minimize that risk is to NOT hire you. In most cases, a manager is not going to jeopardize their career by hiring somebody they don’t feel safe with.

Interviewing is a two-way street

My client understood this because I had prepped her for this kind of scenario, so she handled it well. She explained to the manager how she was managed in her current position, and how she responded to direction and authority, as well as other performance issues. The manager seemed satisfied with that, but my client was not!

Since this manager raised a red flag by admitting to firing the previous employee in that position, my client decided to do some research of her own to find out more about the personality and management style of that manager. What she learned caused her to decline a job offer.

In summary, managers don’t take unnecessary risks with their careers…and neither should candidates. Both parties want and need time to develop rapport with each other to see if there is a good fit.

Both sides should exercise due diligence! If the interview does not produce a level of comfort, then an employer will check references, do background checks, and resort to other methods to ensure a “safe” hire. Candidates should do the same—talk to previous employees, current employees, and so on to determine if the fit is good.

Six tips for slipping off the Golden Handcuffs without ruining your career

In the past two years, I have assisted many men & women in their 40s & 50s who got laid-off; some from a job they enjoyed; others who didn’t—but all of them had resisted making a career change until it was forced on them because of the Golden Handcuffs syndrome.

In effect, they felt compelled to stay with their employers because they had an income and lifestyle that offset any job stress or dissatisfaction.

Being let go, for any reason, is a blow to the confidence of anyone. But once they are laid off, almost 60% of them think they don’t need any help with their job search and can figure it out for themselves.

In almost all cases, they are surprised, even shocked, to discover how difficult it is to get another job with a similar compensation package…or find an opportunity that stimulates them.

Before they know it, they are out of work for more than a year, their savings are vanishing, and they soon realize that they need a job ASAP.

But because they had no clear plan or motivation for a job change or career move, the competition for interim jobs-to-get-by-and-pay-bills is not only intense but often goes to individuals with less education and experience because the risk that they will get something better in the short term and move onto another employer is much lower.

We all know people in this situation. When we have good jobs, we often feel powerless to change our situation, so we accept our Golden Handcuffs as necessary…until we too get a pink slip. What is to be done?

If you are in such a situation or know someone who is, here are a few tips to reduce your stress and increase your chances of making a positive change more quickly and easily:

1. Pay Attention. Review your employer’s situation, keep your ear to the ground for any information, even gossip, that might reveal any threat to your job security, e.g. rumors to convert permanent jobs into independent contractors, temps, consultants, or freelancers. If you see any writing on the wall, ready yourself for job change, career change, self-employment, or early retirement

2. Prevent Career Obsolescence. Do whatever you can to keep your skills marketable and your qualifications in mint condition. Whenever possible, invest in transportable skills that you can carry across economic sectors or job situations.

3. Take a Long View. Get a proper career assessment done. Be sure you know the several dozen jobs that you are suited for, based not only on your education & experience (which may have landed you into a Golden Handcuffs role that cannot be replicated elsewhere), but of your talents & motivations, your real value proposition!

4. Reflect on Unsavory Options. Although self-employment is not for everyone, especially for individuals who do not manage financial uncertainty well, thinking about how you could start a business on your own or with partner(s)…it may prove more secure and rewarding than being at someone else’s beck and call.

5. Network Forever. Any business is about relationships. Join professional organizations, community groups, or just lunch more frequently with friends to discuss the changing dynamics of our economy and workplaces. Pay it forward, help out when you can because the contacts that you nurture now can open doors when you unexpectedly need them.

6. Get Professional Help. The digital era is ushering in new job search tools and techniques, and having an effect on how to interview, negotiate, and strategize for better job opportunities. Engage a career professional to update and upgrade your toolbox to optimize your chances of making a successful move if or when the time comes.

Finally, don’t get complacent. Do a few things now to avoid finding out the hard way how Golden Handcuffs can add stress and pain to your life!

Forever Young Through Work that Energizes You!

Ray Crist retired at age 104. He was a scientist who worked in a lab. At age
82, he started researching how plants might remove toxic poisons from polluted
soil, such as mine tailing’s. He didn’t do it for money—he donated his dollar a
day salary to charity—but for love. He loved doing science! Why retire from
something you love doing, something that harmonizes with your deepest values and highest aspirations?

Individuals who experience deep job satisfaction live longer. In fact, work
satisfaction is the #1 determinant of longevity, more than genes, diet, or
exercise, according to one study[i].

Consider all the successful people who continue to create long after retirement
age when they clearly don’t need the money. Paul and Mick, both 70 now, still
rock. Octogenarian Clint Eastwood still directs movies, Willie Nelson still
tours, and Betty White & Cloris Leachman still make us laugh. Their vitality is
admirable and enviable!

According to the U.S.Bureau of Labor Statistics, 5.4% of Americans aged 75+
still work, most of them for pleasure not money, as illustrated in a recent
LA Times article. Studies show that staying intellectually challenged,
either through paid work or some other pursuit, improves a person’s quality of
life in his or her later years. In fact, when people are “engaged” in their
work, at any age, they visibly demonstrate competency, vitality and high
performance.

When your work energizes you, instead of drains you, why would you stop doing
it…especially as you age? When work harmonizes with our authentic self, then we
are “creating” something worthwhile—not necessarily art or
entertainment–something “good” in the world that is rewarded, whether it is a
scientific discovery or excellent customer service.

We are meant for this creating, and the reward is a by-product that is clearly
visible in the vitality of these engaged older workers. It is a joy to behold
such a person, and it is a joy to be such a person whose being matches their
doing—they are full of life, vitality, joy, energy!

May your hands always be busy
May your feet always be swift
May you have a strong foundation
When the winds of changes shift
May your heart always be joyful
And may your song always be sung
May you stay forever young
Forever young, forever young
May you stay forever young. (Lyrics by Bob Dylan)

Of course, as we get older, our physical powers slowly or quickly waste away.
We lose physical strength, or eyesight, or hearing, or whatever, but we lose
such things whether we are wasting away in front of the television as a couch
potato or engaged in some worthwhile work that energizes us and keeps us
connected to others.

My goal is to help others find or create the kind of work that will last a
lifetime, work that engages and energizes. As Ray Crist and the others
demonstrate, if you are interested in your work, really energized by what you do
day in and day out, life is interesting. If you don’t have work that engages
you, life is boring as hell.

Most people either settle for or seek the extrinsic reward of making enough
money to survive and save for a pension…to stop doing what they don’t truly
enjoy..and live with the consequences, both good and bad. But, it is possible
to have a different kind of life, one with work that engages and energizes for a
lifetime, one that stimulates you to be a truly interesting person with a song
always sung.

The real fountain of youth is not found in plastic surgery, or magic pills or
superannuated pensions or supernatural formulas. It is found within your
“creating” self, in which each new day offers an opportunity to express your
authentic self and give it through work to others for intrinsic rewards.

[i] Brown, Mark G. (1996). Keeping Score: Using the Right Metrics to Drive
World-Class Performance. New York: Quality Resources.

Getting to first base with a hiring manager means getting them to feel “safe” with you

I provide recent MBA grads with job search advice. Many of them are keen to leverage their degree into a related job or advance their career. For example, Chandra is trying to leverage her MBA-Human Resources concentration into an HR Specialist role.

She recently applied for such a job with her current employer but it was given instead to another employee with no HR education who had filled that role temporarily. The HR Manager asked Chandra to take the internal Recruiter role left vacant by that employee.

Naturally, Chandra was a bit miffed at being passed over for someone who had not invested their own time, energy and money in higher education. Feeling unappreciated by her employer, she redoubled her online search to find a job elsewhere, only to run into a brick wall—-she has not received any callbacks for interviews.

Like so many others, Chandra feels she has done everything right by being a good employee adding value to her employer, taking the initiative to go back to school to upgrade her skills, and now deserves her just reward–a better job in line with her degree. And, when you look at it from her point of view…she’s right!

I understand her frustration but I asked her to look at the hiring process from the HR Manager’s point of view. He was simply doing the most natural thing in the world!

Getting that job was important to Chandra, but I pointed out that she is not the most important person in the hiring process because she doesn’t get to hire herself; that task is still in the hands of the HR Manager. And his priority, naturally, is to protect and promote his own career first and foremost.

Chandra admits that she had never met that manager prior to applying for the position of HR Specialist—that’s a major reason she didn’t get the job! He doesn’t know her, and he’s not going to risk his career on hiring someone that could jeopardize it. Instead, he hired someone that had worked for him for several years, and someone who had performed that role temporarily without “relevant” education.

It is “safer” for him to hire someone he knows as reliable, dependable, and competent, over Chandra, who is “qualified” but unknown to him; in short, she is too much of a risk for him. What if she has a personality flaw and can’t get along with him and they end up in a dispute, or litigation? Not to mention the many other possibilities that could lead to some kind of workplace conflict that could jeopardize his career. I’ve written about this in more detail in another post, but suffice to say here that few managers will take that kind of risk if they don’t have to.

By offering Chandra a lower level position as an internal Recruiter in his department, he is saying in effect, “Thank you for applying for this position. I like what I see so far. But I really don’t know you well enough at this point to take such a big risk with my career. Please accept this other position so that I can get to know you better. Once I feel safe with you, I will feel confident about promoting you into an HR Specialist role.”

I recommend that she take the internal recruiter position, and use it as an opportunity to deepen rapport with her HR Manager. This makes his job easier when it comes to hiring in the future.

If she wants to prospect externally for opportunities, I suggest that she focus on a pro-active job search strategy, by identifying preferred employers, getting the names of HR directors, using her contacts to get face-to-face with them to establish the same kind of rapport that is a pre-requisite of any hiring situation (except desperate ones!) . I have outlined this process in my free webinar ‘Secrets to a Successful Job Search.’

Your job, as a job seeker, is to reduce that risk for a hiring manager, by giving them a chance to get to know you. The purpose of these meetings is not to get a job but to build rapport with a manager so that they feel “safe” with you.