A manager “once bitten, twice shy” is careful when interviewing

Posted on May 17, 2013 by admin

I’ve helped dozens of individuals this spring prepare for job interviews, including one PhD client who was recently interviewed for a senior position with a national organization in the communications industry. What she encountered in her interview is a typical concern for any hiring manager—risk assessment!

My client is already employed and I told her that a key concern in the interview would be a plausible explanation for why she would leave her current job to take another.

In fact, the manager stated at the beginning of the interview that she was convinced my client could do the job no problem…what she wanted to know was why my client was willing to leave her current job and relocate to Toronto. This became the focus of the interview.

The hidden agenda

The manager told my client that she had fired the last person! Now, this important fact never showed up in the job posting but it was the real “agenda” for this manager’s hiring decision. So, she was being very careful and assessing the risk of hiring my client—she didn’t want to make the same mistake twice.

If somebody is said to be once bitten twice shy, it means that someone who has been hurt or who has had something go wrong will be far more careful the next time.

Finding, hiring and retaining good employees is a big headache for any manager. Most of them are hoping somebody will make the hiring process a lot easier for them so that they can get on with their real task at hand, which is managing.

I have explained how the hiring process works in detail in these previous posts:

http://www.jobjoy.com/job-search-its-not-about-me/

http://www.jobjoy.com/the-linkedin-advantage/

Hiring managers are human beings. They are bundles of self-interest, just like the rest of us, so they tend to look after their self-interest first, which is usually organized around the priorities of protecting and promoting their own careers.

Human nature drives the hiring process

That is why the hiring process is driven by human nature. Human beings hire other human beings. The problem with human beings is that we are not perfect! We all have weaknesses, shortcomings, faults, biases, prejudices, vices, and so on. In short, there is a downside to every individual. Every potential employee is a risk to a manager…a risk that might jeopardize his or her career!

As human beings, we fear what we don’t know. I’m not saying it’s right or equitable or fair; it’s human nature! When you approach potential employers as a stranger, their automatic fear response kicks in because they don’t know you, and they fear what they don’t know. As a candidate in an interview, you are an unknown quantity to the hiring manger.

In other words, a manager will not hire you until they feel SAFE with you. We live in a litigious society, and managers must protect themselves from litigation. One of the easiest ways to do that is to minimize risk. Since you as a job seeker are a risk, the easiest way to minimize that risk is to NOT hire you. In most cases, a manager is not going to jeopardize their career by hiring somebody they don’t feel safe with.

Interviewing is a two-way street

My client understood this because I had prepped her for this kind of scenario, so she handled it well. She explained to the manager how she was managed in her current position, and how she responded to direction and authority, as well as other performance issues. The manager seemed satisfied with that, but my client was not!

Since this manager raised a red flag by admitting to firing the previous employee in that position, my client decided to do some research of her own to find out more about the personality and management style of that manager. What she learned caused her to decline a job offer.

In summary, managers don’t take unnecessary risks with their careers…and neither should candidates. Both parties want and need time to develop rapport with each other to see if there is a good fit.

Both sides should exercise due diligence! If the interview does not produce a level of comfort, then an employer will check references, do background checks, and resort to other methods to ensure a “safe” hire. Candidates should do the same—talk to previous employees, current employees, and so on to determine if the fit is good.

Six tips for slipping off the Golden Handcuffs without ruining your career

Posted on April 17, 2013 by admin

In the past two years, I have assisted many men & women in their 40s & 50s who got laid-off; some from a job they enjoyed; others who didn’t—but all of them had resisted making a career change until it was forced on them because of the Golden Handcuffs syndrome.

In effect, they felt compelled to stay with their employers because they had an income and lifestyle that offset any job stress or dissatisfaction.

Being let go, for any reason, is a blow to the confidence of anyone. But once they are laid off, almost 60% of them think they don’t need any help with their job search and can figure it out for themselves.

In almost all cases, they are surprised, even shocked, to discover how difficult it is to get another job with a similar compensation package…or find an opportunity that stimulates them.

Before they know it, they are out of work for more than a year, their savings are vanishing, and they soon realize that they need a job ASAP.

But because they had no clear plan or motivation for a job change or career move, the competition for interim jobs-to-get-by-and-pay-bills is not only intense but often goes to individuals with less education and experience because the risk that they will get something better in the short term and move onto another employer is much lower.

We all know people in this situation. When we have good jobs, we often feel powerless to change our situation, so we accept our Golden Handcuffs as necessary…until we too get a pink slip. What is to be done?

If you are in such a situation or know someone who is, here are a few tips to reduce your stress and increase your chances of making a positive change more quickly and easily:

1. Pay Attention. Review your employer’s situation, keep your ear to the ground for any information, even gossip, that might reveal any threat to your job security, e.g. rumors to convert permanent jobs into independent contractors, temps, consultants, or freelancers. If you see any writing on the wall, ready yourself for job change, career change, self-employment, or early retirement

2. Prevent Career Obsolescence. Do whatever you can to keep your skills marketable and your qualifications in mint condition. Whenever possible, invest in transportable skills that you can carry across economic sectors or job situations.

3. Take a Long View. Get a proper career assessment done. Be sure you know the several dozen jobs that you are suited for, based not only on your education & experience (which may have landed you into a Golden Handcuffs role that cannot be replicated elsewhere), but of your talents & motivations, your real value proposition!

4. Reflect on Unsavory Options. Although self-employment is not for everyone, especially for individuals who do not manage financial uncertainty well, thinking about how you could start a business on your own or with partner(s)…it may prove more secure and rewarding than being at someone else’s beck and call.

5. Network Forever. Any business is about relationships. Join professional organizations, community groups, or just lunch more frequently with friends to discuss the changing dynamics of our economy and workplaces. Pay it forward, help out when you can because the contacts that you nurture now can open doors when you unexpectedly need them.

6. Get Professional Help. The digital era is ushering in new job search tools and techniques, and having an effect on how to interview, negotiate, and strategize for better job opportunities. Engage a career professional to update and upgrade your toolbox to optimize your chances of making a successful move if or when the time comes.

Finally, don’t get complacent. Do a few things now to avoid finding out the hard way how Golden Handcuffs can add stress and pain to your life!

Forever Young Through Work that Energizes You!

Posted on March 18, 2013 by admin

Ray Crist retired at age 104. He was a scientist who worked in a lab. At age
82, he started researching how plants might remove toxic poisons from polluted
soil, such as mine tailing’s. He didn’t do it for money—he donated his dollar a
day salary to charity—but for love. He loved doing science! Why retire from
something you love doing, something that harmonizes with your deepest values and highest aspirations?

Individuals who experience deep job satisfaction live longer. In fact, work
satisfaction is the #1 determinant of longevity, more than genes, diet, or
exercise, according to one study[i].

Consider all the successful people who continue to create long after retirement
age when they clearly don’t need the money. Paul and Mick, both 70 now, still
rock. Octogenarian Clint Eastwood still directs movies, Willie Nelson still
tours, and Betty White & Cloris Leachman still make us laugh. Their vitality is
admirable and enviable!

According to the U.S.Bureau of Labor Statistics, 5.4% of Americans aged 75+
still work, most of them for pleasure not money, as illustrated in a recent
LA Times article. Studies show that staying intellectually challenged,
either through paid work or some other pursuit, improves a person’s quality of
life in his or her later years. In fact, when people are “engaged” in their
work, at any age, they visibly demonstrate competency, vitality and high
performance.

When your work energizes you, instead of drains you, why would you stop doing
it…especially as you age? When work harmonizes with our authentic self, then we
are “creating” something worthwhile—not necessarily art or
entertainment–something “good” in the world that is rewarded, whether it is a
scientific discovery or excellent customer service.

We are meant for this creating, and the reward is a by-product that is clearly
visible in the vitality of these engaged older workers. It is a joy to behold
such a person, and it is a joy to be such a person whose being matches their
doing—they are full of life, vitality, joy, energy!

May your hands always be busy
May your feet always be swift
May you have a strong foundation
When the winds of changes shift
May your heart always be joyful
And may your song always be sung
May you stay forever young
Forever young, forever young
May you stay forever young. (Lyrics by Bob Dylan)

Of course, as we get older, our physical powers slowly or quickly waste away.
We lose physical strength, or eyesight, or hearing, or whatever, but we lose
such things whether we are wasting away in front of the television as a couch
potato or engaged in some worthwhile work that energizes us and keeps us
connected to others.

My goal is to help others find or create the kind of work that will last a
lifetime, work that engages and energizes. As Ray Crist and the others
demonstrate, if you are interested in your work, really energized by what you do
day in and day out, life is interesting. If you don’t have work that engages
you, life is boring as hell.

Most people either settle for or seek the extrinsic reward of making enough
money to survive and save for a pension…to stop doing what they don’t truly
enjoy..and live with the consequences, both good and bad. But, it is possible
to have a different kind of life, one with work that engages and energizes for a
lifetime, one that stimulates you to be a truly interesting person with a song
always sung.

The real fountain of youth is not found in plastic surgery, or magic pills or
superannuated pensions or supernatural formulas. It is found within your
“creating” self, in which each new day offers an opportunity to express your
authentic self and give it through work to others for intrinsic rewards.

[i] Brown, Mark G. (1996). Keeping Score: Using the Right Metrics to Drive
World-Class Performance. New York: Quality Resources.

Getting to first base with a hiring manager means getting them to feel “safe” with you

Posted on February 15, 2013 by admin

I provide recent MBA grads with job search advice. Many of them are keen to leverage their degree into a related job or advance their career. For example, Chandra is trying to leverage her MBA-Human Resources concentration into an HR Specialist role.

She recently applied for such a job with her current employer but it was given instead to another employee with no HR education who had filled that role temporarily. The HR Manager asked Chandra to take the internal Recruiter role left vacant by that employee.

Naturally, Chandra was a bit miffed at being passed over for someone who had not invested their own time, energy and money in higher education. Feeling unappreciated by her employer, she redoubled her online search to find a job elsewhere, only to run into a brick wall—-she has not received any callbacks for interviews.

Like so many others, Chandra feels she has done everything right by being a good employee adding value to her employer, taking the initiative to go back to school to upgrade her skills, and now deserves her just reward–a better job in line with her degree. And, when you look at it from her point of view…she’s right!

I understand her frustration but I asked her to look at the hiring process from the HR Manager’s point of view. He was simply doing the most natural thing in the world!

Getting that job was important to Chandra, but I pointed out that she is not the most important person in the hiring process because she doesn’t get to hire herself; that task is still in the hands of the HR Manager. And his priority, naturally, is to protect and promote his own career first and foremost.

Chandra admits that she had never met that manager prior to applying for the position of HR Specialist—that’s a major reason she didn’t get the job! He doesn’t know her, and he’s not going to risk his career on hiring someone that could jeopardize it. Instead, he hired someone that had worked for him for several years, and someone who had performed that role temporarily without “relevant” education.

It is “safer” for him to hire someone he knows as reliable, dependable, and competent, over Chandra, who is “qualified” but unknown to him; in short, she is too much of a risk for him. What if she has a personality flaw and can’t get along with him and they end up in a dispute, or litigation? Not to mention the many other possibilities that could lead to some kind of workplace conflict that could jeopardize his career. I’ve written about this in more detail in another post, but suffice to say here that few managers will take that kind of risk if they don’t have to.

By offering Chandra a lower level position as an internal Recruiter in his department, he is saying in effect, “Thank you for applying for this position. I like what I see so far. But I really don’t know you well enough at this point to take such a big risk with my career. Please accept this other position so that I can get to know you better. Once I feel safe with you, I will feel confident about promoting you into an HR Specialist role.”

I recommend that she take the internal recruiter position, and use it as an opportunity to deepen rapport with her HR Manager. This makes his job easier when it comes to hiring in the future.

If she wants to prospect externally for opportunities, I suggest that she focus on a pro-active job search strategy, by identifying preferred employers, getting the names of HR directors, using her contacts to get face-to-face with them to establish the same kind of rapport that is a pre-requisite of any hiring situation (except desperate ones!) . I have outlined this process in my free webinar ‘Secrets to a Successful Job Search.’

Your job, as a job seeker, is to reduce that risk for a hiring manager, by giving them a chance to get to know you. The purpose of these meetings is not to get a job but to build rapport with a manager so that they feel “safe” with you.

To People Who Want To trade in the career treadmill for traction towards a meaningful life! But Can’t Get Started…

Posted on January 16, 2013 by admin

Another year has started…do you feel as if you are still stuck on a treadmill?

On the one hand, our life goals are pretty simple: to survive, get a decent job with some stability and security, develop loving relationships–even raise a family–pursue some enjoyable activities, and do it all with a certain amount of comfort and dignity.

On the other hand, to achieve these simple goals, we must subject ourselves to a range of social controls, such as work, which requires us to behave in certain ways and respond predictably to a prescribed system of rewards and punishments. For example, if we adhere to a lifetime of work, save money, follow the rules, then we will be rewarded with a pension and security in our old age.

But, at the same time, we are constantly harangued by advertisers to spend our earnings on products that will produce the most profits for merchants, not to mention the whole system of legal and illegal pleasures run by gamblers, drug dealers, and sex trade entrepreneurs.

The good and bad of social controls

Some social critics insist that this treadmill of modern life molds us into “helpless” consumers who are socialized to respond predictably to what feels good and what feels bad so that others can exploit our preferences for their own ends.

And, let’s face it, most of us find it is easy to accept this system of social controls—after all, what kind of world would it be without them?

Furthermore, staying on the treadmill has some advantages, otherwise we’d jump off in a flash. There is genuine pleasure in the competitive struggle for “success”—winning is fun! Without any viable alternatives, most of us resort to striving even harder to pursue the “good life” with more ‘goods’ like a bigger house, new car, more toys, more power on the job, a more glamorous lifestyle and so on. Happiness is about feeling good, and acquiring the tokens of success makes us feel good. But studies clearly show that such happiness is fleeting, temporary, shallow at best…so we respond by striving for even more!

And yet, while this striving helps us avoid the question, “Is that all there is?”, the consequences for doing so are proving to be increasingly negative for both individuals and societyl. For example, the city of Ottawa, where I live, is the capital of a G-8 country, and has the highest rate of per capital income in the nation, but it has also been diagnosed as the “depression capital of Canada,” by the Global Business and Economic Roundtable on Addiction and Mental Health.

Disability claims for mental health by federal public servants spiked to an all-time high in the past 3 years (even though workers on the public payroll enjoy excellent wages and benefits and have little to worry about in terms of surviving). Depression and mental health issues are now the #1 workplace disability in North America costing our economy billions of dollars in lost productivity. In addition, there has been a dramatic increase in social pathologies over the last generation, including more organized crime, family breakdowns, ecological degradation, a widening gap between the rich and the rest, and so on.

What is the remedy?

How do we, as individuals, get off the treadmill, cast off these social controls that inhibit our freedom, and find meaning and purpose in life? These are big questions…but studies show that trying to answer them does, in itself, seem to help solve the problem.

While a happy and meaningful life overlap in certain ways, they are also very different. Money is clearly a factor in happiness because it can reduce stress and worry about surviving and enhances our opportunities for “feeling good.” We can more easily “take” from life what we need. If anything, pure happiness seems to be linked to not helping others in need, according to recent research.

What separates human beings from other species is not “feeling good” but the pursuit of meaning, which is unique to humans. Psychologists have discovered what many world religions have taught for centuries—humans derive meaning from giving a part of themselves away to others and making a sacrifice on behalf of their community. Any parent knows this because having children is associated with a meaningful life and requires self-sacrifice, but research shows that parents often exhibit low levels of happiness because having kids is worrisome and stressful!

Some studies indicate that another remedy to overcoming helplessness and meaningless-ness is to gain control over our consciousness or, more specifically, the content of our experience. Instead of submitting to the treadmill of social expectations and rewards, each of us can decide what is important to us and act accordingly. But, after decades of developing habits and desires that serve those social controls, it is not easy to (1) know what to do, or (2) actually do it.

You are not trapped in your job or career.

Having meaning and money are not mutually exclusive. You can learn how to combine the two, and you can take efficient and effective actions to do so. You can change your job or career. Research clearly shows that having purpose and meaning in life increases overall well-being and life satisfaction.

At JobJoy, we are committed to helping our clients connect their work to a clearly-defined purpose that harmonizes with what is meaningful for them, and still make money, as demonstrated in this free how-to webinar.

If you feel stuck on a treadmill, or suspect that your life is being controlled by external forces that don’t have your best interests at heart, then maybe this is the year that you determine to do something about it.

You can start, I suggest, by focusing (with our help if you like) on what really matters to you, by thinking about what you really want from life…then taking a few simple effective actions to move towards it. This gives you traction for a meaningful life.

How networking in the short term paid off in the long term with dream job!

Posted on January 9, 2013 by admin

It took much courage to undertake the professional transition that Tony Vetter successfully completed recently.

Tony had worked more than 10 years in the telecommunications sector, having served as Senior Product Manager (Ciena), Director of Technical Marketing (Roshnee Corporation) and in advisor and managerial roles at Nortel.

Tony came to see me because he felt it was time to leave high tech. He needed a career that better matched his core values and where he could contribute meaningfully to making the world a better place.

He had a lot of energy but no real clarity regarding careers that matched his ambition for “values-rich” work. And he was skeptical about replacing his considerable income earned in the hi-tech sector for fulfilling but less financially rewarding work in the nonprofit sector.

“I realized that if I wanted to follow my heart I would eventually have to leave my career in high tech,” said Tony. “I felt that if I continued in high tech I would only be contributing to a development process driven by the pursuit of profit and technological advancement for its own sake. I found myself questioning whether the rapidly evolving trends I was seeing in the development of our global communications infrastructure would actually lead to a net benefit for the global community.”

Tony was particularly interested in how he could use his proven high tech skills to foster sustainable development through Information & Communication Technologies (ICT). However, he needed to be convinced that there were real opportunities for his skill set in a values-rich workplace. We completed a JobJoy Report to identify and define all his Key Success Factors.

I guided him through a systematic and deliberate process designed to successfully transition him from high-tech into International Development within four years. This involved the full range of transition services: assessment, targeting and marketing. We spent several years positioning him for ideal opportunities: rewriting his resume; identifying and meeting with prospective employers; and completing his Master’s Degree in International Affairs from the Norman Paterson School of International Affairs (NPSIA) in April, 2008.

His career transition was jump-started by a desire to demonstrate to others his proficiency in new skills, techniques and knowledge related to international development. He organizes around a drive for proficiency and is motivated by acquiring and using that proficiency in an accurate and timely manner.

Tony is motivated to comprehensively understand a subject and searches for underlying principles, logic or philosophical background. He has a strong desire to master fundamental skills and techniques of craft. Tony is not an academic working only with ideas: he strives to implement ideas in practical, day-to-day ways to make a difference in the lives of others.

“I have always instinctively felt that following my heart would lead me to making my best possible contribution to the world,” says Tony. “George helped me to identify the kind of work I most valued through the telling of my life stories for which I felt a sense of consistent satisfaction or events I particularly enjoyed.”

I provided Tony with contacts in his field of interest which led to face-to-face dialogue with people who had already made transitions from purely technical environments to international development. He also prospected with CIDA, IDRC, Industry Canada and other agencies with international development mandates. We used an Approach Letter strategy to help secure meetings with key people. This gave him a vocabulary to speak to others about himself in an accurate and forthcoming way independent of the jargon spoken in the high-tech industry.

Through the Norman Patterson Institute, Tony was placed on a cooperative placing with the International Institute for Sustainable Development (IISD), a Canadian-based not-for-profit organization located in more than 30 countries. IISD engages decision-makers in government, business, NGOs and other sectors in the development and implementation of policies that benefit the global economy, global environment and promote social well-being. The placement met Tony’s criteria of “values-rich” work and in July, 2007, Tony joined IISD on a permanent basis as Project Officer, Knowledge Communications. He has since moved on as an expert in Information and Communication Technology (ICT) for Sustainable Development.

About the same time, one of Tony’s colleagues crossed paths with the CEO of the Digital Opportunity Trust, and she subsequently met with Tony again to discuss international development. There was no job opportunities at the time with DOT but Tony asked her to keep him in mind if things should change.

“The most powerful aspect of George’s coaching for me was his process for opening doors to potential new career opportunities by making contact and interviewing people doing the kind of work I was interested in,” Tony said. “Post transition, I have ended up working with or having contact with many of the people I interviewed as part of my career transition. George has helped me successfully establish a solid network of contacts for growing my new career direction.

He is charged with researching and analyzing the efficacy of ICT for development initiatives and governmental ICT policy in developing countries in context of how they contribute to achieving sustainable economic and social development while respecting the limitations of the environment. Using the findings of research and analysis, he formulates recommendations for policy coherence with sustainable development strategies, Poverty Reduction Strategy Papers, Millennium Development Goals and other development frameworks and agendas.

Despite taking almost a 50% cut in pay in carrying out this transition, Tony has satisfied his need for values-rich work. Long term, he aspires to work on projects aimed at achieving sustainable development objectives using appropriate technologies in emerging markets, and to apply his ideas on development in practical, day-to-day ways to make a difference in the lives of others.

He will get the chance to do this very shortly. Remember the CEO of the Digital Opportunity Trust he met several times during the past five years? The DOT has experienced rapid growth, and late last year they decided they needed to expand their core executive team.

“Apparently she had been bringing my name up every few months, particularly when things got busy. So they gave me a call and asked if I would apply. I did, and they quickly had me interview with each member of the executive team. I was offered a package within 24 hours of my final interview that literally left me speechless.“

Tony deserves a lot of credit for the risks he took to have work that was meaningful for him. Although we desire certainty and safety, a career transition requires some tolerance for risk. Tony invested in what matters most to him. He connected with others who shared his values and had the power to hire him. He established and maintained rapport with the CEO of a targeted organization even though no job was readily available.

In the meantime, he continued building credibility and experience in his chosen field. When that NGO grew and the CEO needed somebody, she offered the opportunity to Tony, a person she knew professionally as competent, capable,and qualifed (and the rest of her team agreed). Tony’s short term sacrifices resulted in a return to his previous salary level in a field that harmonizes with his values and priorities.

Today, Tony is the Senior Director, Global Operations at Digital Opportunity Trust (http://dotrust.org/), with 8 national programs in Africa, operations in 3 middle eastern counties, and expanding operations to focus on Southern and Eastern Europe and the South Caucasus region, as well as operating in the USA, Mexico, and China. He is looking forward to taking his job joy around the world!

~ with Harry Gallon

How to Holiday Party Your Way into a Career Job!

Posted on December 27, 2012 by admin

Mark Buzan came to me at age 22 and about to receive his political science
degree and wanted to work on Parliament Hill.

He wasn’t really clear about what he wanted to do. “It was pretty scary,” he
told me. The only thing he knew for sure was that he wanted to do something in
politics or journalism.

During our first conversation it became apparent that he wanted to work for a
Member of Parliament (MP), but he had no idea on how to get a job, on Parliament
Hill.

As far as he was concerned, thousands of people graduate with a degree in
political science every year and they all want a job on Parliament Hill and the
ones who get them are people who are very active in politics, or who’s families
have political connections. So what chance did he have?

But he had a problem that was bigger than no political connections. He sort of
knew what he wanted, but he didn’t have a target. If you want to hit the bull’s
eye you have to have a target. You can shoot an arrow, but it isn’t going to hit
the bull’s eye unless you have a target.

So we had a very important target to find. I did an assessment of his talents
and determined that the best job fit for him was as an executive assistant.
Then, we set about taking action to hit the target. And, it worked.

He came to me in November and by the end of January he had a job offer as a aide
to an MP.

Our plan to hit the bull’s eye began with some big parties. All the political
parties in Canada have Christmas parties on Parliament Hill. And they’re open to
the public. So I told him to go to the Christmas parties of the political
parties in which he was interested and mix with them. At a party, people are
more relaxed, more likely to interact on a social level, and more likely to be
open to hearing your story.

At one of the parties he met the senior member of the staff of Jason Kenney and
eventually got a job as an executive assistant in that office.

But obviously there’s more to getting the right job than just going to parties.
So our plan was very specific.

Mark had some special training in tax policy and tax law and had some ideas on
changing tax laws. First I told him to find out which MPs had the tax reform
portfolios for their parties. Then we put together a letter summarizing Mark’s
research and ideas about tax reform and sent it to those MPs requesting a
meeting. Then I provided him with a script of what to say to get into those
offices for a meeting.

Mark spent about 20 minutes with each MP and talked to about 6. He then
debriefed me on all his meetings.

One of those MPs set up a meeting with his legislative assistant–his right-hand
person–which turned out to be one of the people Mark had schmoozed with at the
Christmas party, so they already had a rapport. Mark had several more meetings
with that legislative assistant, eventually leading to a job offer.

Mark loved what he was doing, but after a while decided that he needed more
challenges. He wanted to become a lobbyist.

We put together a portfolio and then he created his own company called Action
Strategies. He received a couple of small assignments and built up a track
record. Then at 29, he got hired as lobbyist. His official title was Public
Affairs Coordinator for the Canadian Hydropower Association. Several other
positions followed and, today, Mark is an Executive Director of a national
organization for health care professionals.

All of that was very deliberate and intentional. It wasn’t luck. It was
intentional, having a clearly defined target, a vision of what he wanted, then
taking specific actions to move him closer to his vision until—bingo! He hit the
target.

Sometimes you have to take some risks to get what you want. Some people wouldn’t go to a Christmas party uninvited. You have to do unconventional things to get noticed. Not all of the time. But it increases your chances of getting hired.

How to Network into a Job during the Festive Season

Posted on December 16, 2012 by admin

An MBA client told me this past week that she has sent out 200 resumes since August and received no callbacks for interviews. Believe it or not…this is a normal result in this kind of job market!

If she had done the same thing 20, or 15, or even 10 years ago, she would’ve received a good number of calls from internal and external recruiters because the economy was still hot and expanding, and there was strong demand from employers for skilled labor. Not anymore, not now, unless you’re in one of the few hot job categories.

Instead, this MBA client, as well as most other individuals, need to move from a passive job search to a pro-active job search. Some 80 percent of jobs are now found through networking. I explain this pro-active job search in detail in my free webinar ‘Secrets to a Successful Job Search.’

The principles outlined in my webinar are especially effective during the holiday season. Why? Because this is the time of year when goodwill towards all men and women is real, doors are open, and people want to chat. The timing for meaningful contacts related to job search and career advancement couldn’t be better.

Hiring managers and decision-makers attend office parties, social events and community celebrations. They take their hiring needs with them wherever they go. Problems, challenges, impact issues, pressure points continue to get in the way of managers leading their organizations to successful goals and objectives. They are always scouting for new talent, for people who can make their lives easier, and help them succeed.

Remember, this is the season for giving. So give people will give you time and attention. Listen to their stories. Politely ask questions that probe their concerns. Find out where you can help.

If you can, offer to help. People will appreciate and remember your generous offers to assist and support. This is how you build rapport, deepen relationships, foster trust—and generate job offers!

Productive networking is about building relationships not performing transactions. Leave a positive impression, strengthen ties, share ideas, give people a reason to remember you. Face time is quality time. Stay focused, be alert and don’t overindulge in food or beverages. Conduct yourself professionally at all times. Dress conservatively (unless the job sector rewards non-conformity!).

The ROI is simple–just one meaningful dialogue can create measurable value from every networking event.

* Avoid situations where you might be stressed, rushed or distracted from your networking mission.
* Seek out meaningful conversations that leave a strongly positive impression.
* Be ready to pick up insider-only knowledge.
* Try connecting those you know to each other.

I spoke recently with a client who received a generous job offer from a contact he had worked with on a committee related to a local branch of their professional association. He gave generously of his time and energy over the past two years, and his efforts did not escape notice by this hiring manager.

These holiday encounters could be your big break to chat with current or former employees at your target companies; exchange business cards with an industry leader; or, arrange a future meeting with someone difficult to reach. Brief interactions can be springboards to great relationships if you find ways to provide support and thereby sustain the connection.

If you want to optimize your networking efficiency, be prepared:

- Have specific job targets in mind
- Be ready to make clear, compelling points to attract attention.
- Have a set of probing questions that uncover job opportunities.
- Think about what you can give in terms of time and energy
- Listen actively so you are apt to pick up on a need you can address and keep up your end of the discussion.

In addition, have a ready supply of business cards that have your contact information as well as a few bullet points on the reverse depicting your interests, areas of expertise, or other memorable data. Make your card easy to read, and make sure your phone number is large. Ask others for their cards, and make a few notes on the back to remind you why the card may be important.

Remember, it’s the quality not the quantity of relationships developed, pursued or renewed. It’s not just what you know and who you know, but who knows what you know that produces new opportunities in today’s job market.

Happy holidays, happy giving and happy networking!

Is it money or meaningful work?

Posted on November 19, 2012 by admin

Work-life balance is one of those buzz words that characterizes the zeitgeist of our times. We live busy, hectic lives and, in order to control all this activity, we often separate our different spheres of activity into compartments of work, family, socializing, romancing, education, politics, religion, and so on.

This compartmentalizing also extends to our mental and emotional lives, to what we do and believe, to what we value. Work-life balance is about aligning our being with our doing.

Easier said than done, right? In fact, there is strong evidence to support the conclusion that there is very little work-life balance in our lives. We might want it…but we can’t get it!

Highest levels of job stress

One major study commissioned by Health Canada[1] found that the highest levels of job stress and depression in Canadian public servants were found in Ontario public employees at municipal, provincial and federal levels:

“While they may earn the nation’s highest average salaries, Ontario workers reported the lowest levels of job satisfaction and the highest intention to leave.”

Reducing work-life conflicts is not a high priority for most employers even though doing so is proven to be a major factor in better job performance, according to Paul Fairlie[2], a researcher that I spoke with recently. He designs and conducts surveys related to meaningful work. He says that the same 9-10 dimensions keep coming up in research.

Is it money or is it meaningful work?

It’s both. It’s a two-stage motivational process. People need a certain amount of money to be comfortable and to feel appreciated at a level similar to others doing the same job. Beyond these few extrinsic drivers, the vast majority of people pursue intrinsic rewards, e.g. meaning-based goals and values.

Some people can be cynical about these kinds of results, and prefer to pursue extrinsic goals, such as money, prestige, status, power; rather than intrinsic goals, such as meaning or socially useful work. But the research clearly shows that money rarely shows up as a major influence on motivation and behaviour once basic needs are met.

Extrinsic vs Intrinsic Rewards

Instead, studies are consistent in showing that most people are, in fact, more intrinsically-motivated. If they become more extrinsically-motivated, it’s because of negative work experiences. Let’s face it, work can be a pretty harsh environment, involving layoffs, unfair dismissals, nepotism, corruption, and so on. It’s no wonder that many individuals acquire a cynical attitude: “Fool me once, shame on me…try to fool me twice, forget it, just pay me!”

As Paul learned from surveys, it is understandable that many people are more likely to choose a raise over more meaningful work, but that doesn’t stop them from wanting more interesting work. His research demonstrates that most employees still want self-actualizing work; they want to make a social impact; they want personal goals/values alignment with jobs/work/employers; they truly want a sense of personal accomplishment.

When they get it, they are more likely to stay with their employer and report higher levels of satisfaction, commitment, engagement, and discretionary effort.

Meaningful Work Index

Furthermore, the higher they score on his Meaningful Work Index (MWI), the more likely they are to experience fewer physical and mental health symptoms. He reviewed 2 national studies in 50 states and found that employees with a high MWI score measured low burnout, low depression, low stress, and low anxiety.

However, when employees don’t find meaningful work with their employers, they disengage–the rate of days lost to sickness and loss of productivity rises dramatically. Indeed, the stats suggest that a growing fringe of Americans and Europeans are withdrawing from work as a meaningful life pursuit.

Work-life balance enables individuals to become self-reliant, make informed choices and find satisfying and fulfilling work and lifestyles in today’s rapidly changing labor markets.

Leaving large orgs for lifestyles business

Many of them are leaving the world of institutionalized work and creating a lifestyles business, which is a small enterprise that shares the following characteristics:

- Set up and run by its founders
- Aim of sustaining a particular income level from which to enjoy a particular lifestyle
- Does not require extensive capital to launch or sustain (limited scalability or potential for growth)
- Suitable for sole practitioners, husband-and-wife-teams, or small groups in “creative industries”
- Dependent on founder skills, personality, energy, and contacts
- Founders create them to exercise personal talent or skills, achieve a flexible schedule, work with other family members, remain in a desired geographic area, or simply to express themselves

Creating such a business isn’t for everybody but more people than ever are leaving their corporate jobs to try it for themselves.
———————
[1] “Where to Work in Canada: An examination of regional differences in Work-Life Practices,” Health Canada survey, Linda Duxbury & Chris Higgins, Ottawa’s Sprott School of Business, 2001
[2] Paul Fairlie, Ph.D., President & CEO, Paul Fairlie Consulting, Advancing the Science & Meaning of Work

Career Change Advice for Talented Women with predictable, boring, mundane jobs

Posted on November 2, 2012 by George Dutch

Taba Cookey is an extremely talented woman who had immigrated to Canada from Nigeria to go to work in high level finance. She had earned her first degree in England and had got a Masters degree in Canada some years later before returning to Nigeria to continue her banking career.

She said that while she was in Ottawa looking to move from her job in financial sector research, she thought she should “take advantage of the kind of career consulting (that I offer) that doesn’t exist in Nigeria,” and explore her options for career change.
I had Taba write “her story”–eight examples of experiences that had been very satisfying for her throughout her life. They didn’t have to be job related.

What came up again and again is that she thrives with new competitive challenges that force her to stretch herself beyond anything she had ever done before. She also needs those challenges defined with deadlines and guidelines for measuring success. For example, she was usually one of the best student in her schools and was the only student in her graduate school class to complete her master’s thesis in time to graduate on schedule.

When she moved from Nigeria to London at age 9, she quickly established herself as one of the star sprinters in her elementary school. Before long, having run out of female competition, talk in the playground was that she should take on the fastest boy runner in the school.

“Finally, a date and hour was set. It was close…but there was no doubt about the result: I won, and that was the end of John’s bragging about how fast he was,” Taba said.

At some point during this career audit, she accepted an offer as Standards and Insurance Manager for a Canadian government agency that was charged with protecting consumers’ deposits in event of the failure of federally regulated banks and trust companies. She didn’t understand why at the time, but found herself so bored and frustrated with her job.

We figured out that even though her position at the government regulatory agency might be the perfect job for someone else, it was “just pushing papers” for her. Many jobs, including the one she was in at the agency, organized to be predictable and mundane and often become simple and boring for talented people like Taba.

Using “her story,” we determined:

* The work environment she would thrive in.

* The type of work she would thrive in.

* The way she likes to be managed.

* The way she likes to be rewarded.

* What motivates her.

* And how she likes to approach tasks.

“My work with George made me realize this sort of work was thoroughly unsuited to me” says Taba.

She began to seriously consider returning to Nigeria and we talked about the need for African ex-patriates to return home and use their knowledge and expertise in developing Africa. She decided to go back to Nigeria without any prospects for a job. I told her that she had lots of talents and people would recognize and reward her for that.

I think that one of the reasons ex-patriates don’t go back to their home countries after being educated abroad is because they’re worried they won’t get challenging jobs. I knew it wouldn’t be a problem for Taba because she has talents that transfer across borders. It was just a question of packaging her talents to be recognized and rewarded in different cultural contexts.

So we had to put her talents into a resume to show what this person could do for an employer anywhere–a dramatic example of how her talents transfer across cultures and borders.

She sent me an email saying, “An amazing opportunity opened up in Ghana. I am a Program Manager with the African Finance Corporation (http://www.africafc.org), based in Accra, responsible for overseeing all IFC leasing development programs in Africa. IFC is the private sector arm of the World Bank, promoting development through loans, equity and technical assistance to the private sector.”

A lot of businesses in Africa have difficulty in accessing traditional bank financing, and leasing provides an attractive alternative to such companies. The program aims to promote the role of leasing through training, public awareness, attracting new investment into the industry and working with the authorities in specific African countries to improve the legislative and regulatory environment for leasing.

This job is challenging for her because it is so varied and really stretches her capabilities. Also, she travels all over Africa and has to deal with different personalities in differing cultures. She needs to be in circumstances that stretch her, like beating the fastest boy in school.

“The other day I went through the life stories I had written and the analysis you had done four years ago now, and was amazed at the way it has all come together in my present job,” said Taba. “It is really quite uncanny. But then again perhaps not, since you had so accurately identified the kind of work and environment that would give me ‘jobjoy’ and I have finally found it. It is not surprising that I can now say without hesitation that I have never enjoyed work so much, and…yes, feel fortunate that I am actually getting paid for it. I come to work every day with a sense of anticipation, and hardly know where the time has gone at the end of the day. I actually have to tear myself away! This is such a change from so much of my previous life spent clock watching and day dreaming at work.”

When we get into a jobfit, other parts of our lives often fall into place. After a few years in this job, Taba returned to Nigeria in 2008 . “It is great to be back home, I think age is finally taming my itchy feet!” She was recently married, and took a new position with the Nigerian Stock Exchange. Congratulations, Taba, in putting down roots!

–with Nick Isenberg